"Digital literacy for the masses" in Lai Chau: Creating a shift from awareness to action in digital transformation.
In the context of digital transformation becoming an inevitable trend, raising awareness and equipping people with digital skills is identified as a key factor in ensuring sustainable development, especially in mountainous and border areas. In Lai Chau, the "Digital Literacy Movement" is gradually becoming a part of daily life, contributing to significant changes from awareness to action throughout society.
Putting major policies into local practice.

Youth union members in Thu Lũm commune (Lai Chau province) guide residents on how to use online public services. (Photo: Thanh Ha).
The implementation of the "Digital Literacy Movement" in Lai Chau is closely linked to the implementation of major central government policies on the development of science, technology, innovation, and national digital transformation. Based on this, the province has proactively developed a plan and organized its synchronized implementation from the provincial level to the grassroots, identifying this as a key, long-term task.
Local Party committees and authorities have played a leading and guiding role, while mobilizing the participation of the entire political system, with youth union members, grassroots officials, and community digital technology groups playing a core role. This approach helps digital transformation move beyond a technical concept into a practical and relevant issue for the people.
Promoting digital skills in line with daily life needs.
The movement is being implemented in a practical way, focusing on basic digital skills that directly serve the daily needs of the people. Content such as using online public services, cashless payments, information retrieval, and ensuring safety in the online environment are prioritized for widespread dissemination.
Through direct guidance activities at the grassroots level, people are gradually accessing and using digital platforms. Many localities have formed community "classes" at village cultural centers, where people receive specific guidance and practice on the spot. This hands-on approach has helped eliminate hesitation and build confidence in people's access to technology.
Simultaneously, the province's online learning platforms and digital information systems are being effectively utilized, creating conditions for people to learn flexibly, anytime, anywhere.
Enhancing the role of grassroots forces.
One of the key factors ensuring the effectiveness of the movement is promoting the role of community-based digital technology groups. These groups directly support people in accessing technology, guiding them on device usage, application installation, and performing operations in the digital environment.
Furthermore, the participation of telecommunications companies, teachers, technical staff, and social organizations has created a widespread support network, contributing to bringing digital skills to every household and residential area.
Experience shows that with timely and appropriate support, people not only quickly absorb the information but also proactively share and guide the community, thereby forming "nucleus" of digital transformation right at the grassroots level.
Bringing about change in the functioning of government and society.
The "Popular Education Movement" not only impacts the people but also contributes to promoting innovation in the working methods of the government system.
The application of technology in management, administration, and public service delivery has been promoted, helping to improve work efficiency, reduce costs and time for citizens and businesses. Online public services are increasingly used, contributing to improved service quality and increased transparency.
In the economic field, digital transformation has also begun to create positive changes. People have gradually applied technology in production, promotion, and consumption of products, expanding markets and increasing the value of local goods. Digital business models, e-commerce, and electronic payments are increasingly gaining attention and developing.
Despite achieving initial results, the implementation of the movement in Lai Chau still faces some difficulties, especially regarding digital infrastructure, access to technological equipment, and the quality of human resources at the local level.
To overcome these limitations, the province continues to prioritize investment in digital infrastructure, while also promoting training and skill development for officials and citizens. Expanding support models in the community and improving the effectiveness of community digital technology groups are also important solutions for the future.
It is evident that the "Digital Literacy Movement" in Lai Chau is not just a campaign, but is gradually becoming an important foundation in the process of building a digital society. With appropriate methods, practical approaches, and the active participation of the people, the movement is contributing to creating sustainable changes and opening up new development opportunities for the locality in the digital age.
Center for Science and Technology Communication